Learn Italian Online (Hospitality) – Level 1

Description

Learn Hospitality Italian and welcome your Italian guest in ‘la bella lingua’

“Courtesy is a quality that is very much appreciated in Italy, so ensure your conduct towards your Italian hotel guests is always polished. Punctuality is not a priority for Italians. Be patient and be prepared for some delay when you welcome or expect guests. In particular, do not take a small delay as a sign of lack of respect.

Italians are extremely expressive communicators. They tend to be wordy, eloquent, emotional, and demonstrative, so do not be surprised if you are interrupted while speaking. In Italy, it is very common for everyone to speak at once and at a higher volume than you may be used to!

Since Italy is considered to be one of the fashion capitals of Europe, you need to try and find the right balance between an elegant and conservative style. Appearances matter in Italy; the way you dress can indicate your social status, your family’s background, and your education level, so make sure your first impression is the right one.”

Course Content

• You already know a little Italian
• Greetings of the day
• How are you?
• More Greetings
• May I…?
• My Name Is
• Please and thank you
• I don’t understand
• Yes / No
• Countries
• Countries Part 2
• Countries Part 3
• Numbers 0-10
• Numbers 11-20
• Where are you from?
• The Hotel Part 1 Check-In
• The Hotel Part 2 Rooms
• The Hotel Part 3 Questions
• The Hotel Part 4 More Questions
• The Hotel Part 5 Checkout
• The Hotel Part 6 Checkout
• What is the telephone number?
• Give your contact details
• Where do you live?
• Colours
• Drinks
• What would you like to drink?
• To work
• Time Part 1 O’clock
• Time Part 2 Quarter past/to and half past
• Time Part 3 Past and to
• What time is it?
• What time + verb?
• Where is…?
• Directions
• Yes/No Questions with do
• Taxi, please
• At the beach
• Recommendations
• On holiday
• Business Travel
• What’s the matter?
• Where can I…?
• Hiring a car