Learn Arabic Online (Retail) – Level 1

Description

Learn Arabic, and ensure that your Arabic speaking customers feel at home in your store

Whether Emirati, Saudi, Kuwaiti or Qatari , Gulf customers account for some of the highest consumption spend both home and abroad. They are the UK’s highest shoppers and spend 7 times more in Germany than the average European visitor.

Arab customers look for personalized service, choice and variety of selection offered. The ability of customer-facing staff to communicate in Arabic is very high in importance; just knowing even a little bit of Arabic would make a big difference in whether they would be happy to shop in your retail outlet.

Learn Arabic, and ensure that you exceed expectations with your Arabic speaking cutomers and clients.

Course Content

• You may not realize that you already know a little Arabic
• Greetings of the day
• How are you?
• More Greetings
• Contact details
• Please and thank you
• I don’t understand
• Yes / No
• Clothes Part 1
• Clothes Part 2 Accessories
• Shopping for Clothes Part 3
• Sales Part 1
• Sales Part 2
• Adjectives Part 1
• Adjectives Part 2
• In the shop
• Activity – Opposites
• Where is/are the…?
• Shopping for products Part 1
• Shopping for products Part 2
• Shopping for products Part 3
• How much is this?
• Payment
• Customer Service
• Vocabulary game
• Shopping for Food Part 1
• Shopping for Food Part 2
• Shopping for Food Part 3
• Useful Places
• Countries
• Countries Part 2
• Countries Part 3
• Numbers 0-10
• Numbers 11-20
• Where are you from?
• What is the telephone number?
• Give your contact details
• Where do you live?
• Colours
• What would you like to drink?
• Time Part 1 O’clock
• Time Part 2 Quarter past/to and half past
• Time Part 3 Past and to
• What time is it?
• Where is…?
• Directions
• Stationary
• Taxi, please
• Marketing
• Recommendations
• Small Talk
• Business Small Talk
• What’s the matter?
• Where can I…?
• Days of the Week
• Welcoming the Customer
• Describing the product Part 1
• Activity – How Do You Say?
• Describing the product Part 2