Learn Norwegian Online (Retail) – Level 1

Description

Learn Retail and ensure you can follow ‘Jante Law’ with your Norwegian customers

Norway has a strictly egalitarian culture, the cornerstone of which is ‘Jante Law’. According to Jante Law, values of humility, respect, simplicity and equality are a priority. As such, Norwegian people are not vocal about their own achievements (wealth, intelligence, material goods) and are generally unimpressed by those who show off about such things.

It’s important to bear that in mind when communicating with your Norwegian customers, focusing on the facts about your products. Communication is direct with no excess emotion, small talk, beating around the bush or flamboyant body language. There is little personal touching except between relatives and close friends, so ensure that you keep a polite distance and don’t invade their personal space!

Know your products and know them well, as always, and focus on the facts.

Course Content

• You may not realize that you already know a little Norwegian
• Greetings of the Day
• How are you?
• More Greetings
• Contact details
• Please and thank you
• I don’t understand
• Yes / No
• Clothes Part 1
• Clothes Part 2 Accessories
• Shopping for Clothes Part 3
• Shopping for products Part 1
• Shopping for products Part 2
• Shopping for products Part 3
• How much is this?
• Payment
• Customer Service
• Shopping for Food Part 1
• Shopping for Food Part 2
• Shopping for Food Part 3
• Useful Places
• Countries
• Countries Part 2
• Countries Part 3
• Numbers 0-10
• Numbers 11-20
• Where are you from?
• What is the telephone number?
• Give your contact details
• Where do you live?
• Colours
• What would you like to drink?
• Time Part 1 O’clock
• Time Part 2 Quarter past/to and half past
• Time Part 3 Past and to
• What time is it?
• Where is…?
• Directions
• Stationary
• Taxi, please
• Marketing
• Recommendations
• Small Talk
• Business Small Talk
• What’s the matter?
• Where can I…?
• Days of the Week