Learn Chinese Mandarin Online (Hospitality) – Level 1

Description

Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese hotel guests.

“Trust in China is predominantly built on personal relationships – “Guanxi”. Instead of trusting online hotel reviews written by strangers, IHG Research indicated that 52% said they rely on the Word of Mouth of family and friends. Unsatisfying service for one customer can lead to losing potential business. While 37.41% prefer travelling in groups of 2-5, large family trips are very common, with family bookings looking for up to 20 hotel rooms for up to 2 weeks.

54% of Chinese travellers in the survey stated that lack of Mandarin-speaking staff and information in Mandarin was the top-marked area for improvement.

Learn Chinese Mandarin and develop “”Guanxi’, ensuring you are first choice for Chinese hotel guests.”

Course Content

• Introduction
• Greetings of the day
• How are you?
• More Greetings
• May I…?
• My name is…
• Please and thank you
• I don’t understand
• Yes / No
• Countries
• Countries Part 2
• Countries Part 3
• Numbers 0-10
• Numbers 11-20
• Where are you from?
• The Hotel Part 1 Check-In
• The Hotel Part 2 Rooms
• The Hotel Part 3 Questions
• The Hotel Part 4 More Questions
• The Hotel Part 5 Checkout
• The Hotel Part 6 Checkout
• What is the telephone number?
• Give your contact details
• Where do you live?
• Colours
• Drinks
• What would you like to drink?
• The verb to be – more questions
• Time Part 1 O’clock
• Time Part 2 Quarter past/to and half past
• Time Part 3 Past and to
• What time is it?
• What time + verb?
• Where is…?
• Directions
• Yes/No Questions with do
• Taxi, please
• At the beach
• Recommendations
• On holiday
• Business Travel
• What’s the matter?
• Where can I…?
• Hiring a car